Deep Relax Spa Deep Relax Spa
Prepared by Carma · 29 May 2026
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Website · Booking · AI Reception — for Deep Relax Spa

One connected front desk
for both branches.

Right now a booking can land on the phone, WhatsApp, LINE, Instagram, Facebook, email or the website — each in a different app, each easy to miss mid-treatment. This is the system that turns every one of them into a single, structured booking queue your team actually controls.

★ 4.0 · 42 reviews · TripAdvisor Boat Avenue · Cherngtalay Kathu · Patong side 8 signature treatments
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Already live

Your new website is built — and it sells the rooms before a word is spoken.

Both branches, all eight treatments, and a clean 5-step booking request flow. Mobile-first and fast. This is the same site in every package below.

deeprelaxspa.com — live preview

Live, scrollable preview — try the booking flow yourself.

Where the cost hides

Seven ways to book. None of them talk to each other.

Today every channel is handled by hand, in a different app. When they aren't connected, the loss is invisible but real — and it's biggest in exactly the months you're busiest.

Phone calls WhatsApp LINE Instagram Facebook Email Website
handled by hand, in seven places

Missed calls during treatments · slow replies that lose the booking to a faster spa · details re-typed by hand · no single view of what's actually confirmed.

Recovered bookings

Calls and messages that would slip away become structured requests in one queue. A handful saved each month covers the monthly cost on its own.

Staff time

The front desk stops re-typing details and chasing status across apps — and spends that time on the guests in the room.

Reviews & repeat visits

Automatic review requests after each treatment, plus reminders that cut no-shows — compounding across the whole season.

What the system does

From a scattered request to a confirmed visit — one path.

Every channel feeds the same queue, every request carries the same details, and every stage is visible at a glance.

AI phone receptionist · with escalation

The phone is answered — even mid-treatment, even after close.

When no one can pick up, the AI receptionist answers in a warm, on-brand voice, asks which branch, which treatment and when, captures the guest's details, and turns a would-be missed call into a structured request. Anything sensitive is escalated straight to your team.

Every recovered call lands in the same dashboard as your messages — so the phone and the inbox share one front desk, not two.

In Package 2 & 3 · missed-call recovery included
Incoming call
+66 ·· answered by Deep Relax AI
AI receptionistDeep Relax Spa, good evening. Which branch would suit you — Boat Avenue or Kathu?
CallerBoat Avenue. Do you have the Deep Relaxing for two tomorrow at 5?
AI receptionistLovely — the 150-minute Deep Relaxing, two guests. I'll put the request to the team and send a confirmation. May I take your name and WhatsApp?
→ Logged as a request · branch · treatment · time · pax
Omnichannel intake · the AI replies itself

Every channel answered — automatically — on one screen.

This isn't an inbox you still have to staff. The AI connects directly into WhatsApp, LINE, Instagram, Facebook and email and replies on each channel itself, in your tone — answering hours, prices and what a treatment involves, and asking for whatever detail is missing to lock the booking.

Every conversation — from all of those channels plus the phone — becomes a structured request in one shared dashboard. The repetitive questions answer themselves around the clock; your team only steps in when it matters.

In Package 2 & 3
WhatsApp LINE Instagram Facebook Email Phone (AI)
AI replies + structures each one
Instagram DMhi do you do couples massage at Boat Ave? 🌸
Deep Relax AI · in your toneWe do — the Deep Relaxing for two is 150 min (฿5,500), jacuzzi, CBD scrub & aromatherapy. Which day were you thinking? I'll hold a request for you.
→ All of it lands in one dashboard ↓
The system shown in your demo · Package 2

Your booking dashboard is already built.

One screen for both branches. Every request — website, phone, WhatsApp, LINE, Instagram, Facebook, email — with the branch, treatment, date, guest count, the channel it came from, and exactly what needs attention right now.

9
Today's bookings
7
Pending confirmation
5
Follow-ups due
26
Requests across channels
deep-relax-spa-dashboard · live prototype

Live prototype with seeded demo data. After approval, the integrations panel wires WhatsApp, LINE, Instagram, Facebook, email and AI voice into this exact view.

Booking status workflow
New›
Needs Info›
Pending›
Confirmed›
Completed›
Follow-up Sent
Cancelled
Running quietly in the background

The follow-through that usually gets forgotten.

Confirmations & reminders

Every confirmed booking gets a clean confirmation and a timely reminder — fewer no-shows, less back-and-forth.

Post-treatment follow-up

A warm message after the visit, then an automatic review request while the calm is still fresh.

Low-rating recovery

Unhappy feedback is caught and handled privately first — protecting the public rating you've built.

Both branches, one standard. Boat Avenue / Cherngtalay and Kathu / Patong run on the same system, the same statuses and the same automations — so the experience is identical wherever a guest books.

Packages & pricing

Three packages. Each upgrades into the next.

A premium website and both branches are included in all three. Start where Deep Relax is today — nothing is wasted when you grow into the next tier. Software is an estimated third-party cost, billed at cost.

Package 1
Booking Foundation
Setup$1,500
$500/mo · Carma
+ ~$150/mo software · ≈ $650/mo all-in
What's included
  • Premium website finalization — both branches
  • Treatment & package presentation
  • Structured website booking request flow
  • Basic booking overview
  • Basic review / follow-up structure
  • Local SEO foundation
  • Monthly minor updates & monitoring
Start with Foundation
★ Recommended · shown in your demo
Package 2
Connected Booking Reception
Setup$3,200
$1,100/mo · Carma
+ ~$500/mo software · ≈ $1,600/mo all-in
Everything in P1, fully connected
  • Premium website — both branches
  • Website booking request flow
  • Custom booking dashboard — both branches
  • Staff calendar view
  • Booking status workflow
  • AI phone receptionist with escalation
  • WhatsApp / LINE / IG / FB / email intake
  • Missed-call recovery
  • Booking confirmations & reminders
  • Post-treatment follow-up
  • Review request flow + low-rating recovery
  • Staff training + monthly optimization
Choose Connected Reception
Package 3
Growth Booking System
Setup$6,500
$2,400/mo · Carma
+ ~$850/mo software · ≈ $3,250/mo + ads
Everything in P2, plus growth
  • Everything in Package 2
  • Advanced reporting
  • Booking source tracking
  • Branch performance insights
  • Treatment demand insights
  • Review growth system
  • Conversion optimization
  • Content direction & ad campaign direction
  • Retargeting structure
  • Monthly strategy review + priority support
Scale with Growth
● A separate track — not in the packages above

Content & ad creative — produced separately, so you stay in control of spend.

The packages cover the website, booking system, AI reception and automations. Professional photo & video production and ad spend are quoted on their own — here's exactly the kind of content we'd make for Deep Relax, built from your real treatments.

Example · ad creative with a treatment benefit
Deep Relax Spa
Sponsored · Phuket
Traditional Thai massage at Deep Relax Spa
Traditional Thai · 90 min
Walk out taller
than you walked in.
Stretch & rhythmic pressure that releases held tension · ฿1,100
deeprelaxspa.comBook Now
Examples · short-form reels — your spa, in motion
“The 150-minute Deep Relaxing… I forgot what day it was.”
@deeprelaxspa
Your room, brought to life
“Best 90 minutes of my whole trip.”
@deeprelaxspa
Traditional Thai, in action
Shot & edited from your real treatments — never stock
Deep tissue
Jacuzzi ritual
Traditional Thai
Ambience
Content & creative — monthly track

What a content month looks like

  • On-site shoot — rotating between Boat Avenue & Kathu
  • Edited photo set of your real treatments & spaces
  • Ad creatives — each built around one treatment benefit
  • UGC-style videos — a guest telling the story of the massage
  • Captions, scheduling & posting
Content & creative · from
$1,200 / mo
+ one-off first production from $800
Ad spend is separate — paid directly to Meta / Google, fully in your control. We handle the creative and direction; you decide the budget.

Production cost and media budget are always quoted separately from the packages, so you stay in full control of spend.

Next step

Pick the package that fits Deep Relax today.

Each one upgrades into the next, so starting with Package 1 and growing into 2 or 3 later means nothing is wasted. Twenty minutes is enough to choose the right starting point.

Book the 20-min call Email Carma